Hello! I am an Infinate flight Veteran, but I just recently purchased live for the first time. I selected “Fly online” but when I go there It says there are no flight servers available, and the app is up-to-date. Will Helpful Communinity member, or a Staff member please tell me why I can’t access Online?
What device and operating system are you using?
Is it Live+ that you bought, not Pro? Reason i’m asking is because Live+ shouldn’t be possible to purchase anymore.
Make sure that:
- you have a proper internet connection
- that you’re device is connected to a proper WiFi
-delete all apps in the background
-make a device restart and clear up your ram
I am on an IPad that is about 5 years old or so.
I would need to have a little more details than that. Model number would help? :)
But, spontaneously it sounds to me like you are using the older version of Infinite Flight (Not Global). Is that the case?
Model number is currently un available, and what is the difference between Live and Global, since There are no options to buy Pro when I am on the app.
Okay, sounds like you have the older version then.
When did you purchase Live+?
December 4th of this year.
Okay, that’s odd.
That product was cancelled and removed almost 2 months ago.
From where did you get Live+? Inside the app?
(I’m investigating the crash issue parallel to asking these questions)
Yes, I purchased it in app.
I just read your topic title and it happened to me today too (there was no servers showing up), but I closed and opened the app and it was fixed. Now I am on a 5-6 hour flight and all is working fine. And I use an iPhone, so no update for me by then.
He’s on a older version, pre-global. Not the same version as you most likely :)
Thank you @SkyHigh , I will try that
I thought the pre-global online servers were still up & running after global came out. It’s just that you couldn’t buy a new subscription anymore for that service.
That’s true. But he bought Live+ 5 days ago… that’s an issue.
So, is just like a quick fix problem or something bigger?
I’m not sure yet, unfortunately most of Staff are currently sleeping… and i need help from them in this case to check a few things.
I’ll get back to you as soon possible.
Thank you for all the questions helping me troubleshoot. @schyllberg
If it helps, I have 2 subscriptions, I bought pro on my phone and I can play global just fine, but The problem is just with my I pad. Is it just that the game doesn’t support an IPad this old?
Oohh… yes. That explains it.