This is where you should ask questions about any issue you are having with Infinite Flight. Please read the following before opening a support topic so we can help you best.
Include as much detail or steps to reproduce the issue as briefly as possible.
Please do NOT reply to this category description post with a support request.
You must open a new Support topic or private message with the information below. Thank you.
New community members with low Trust Levels cannot send PMs right away. Such new members should click HERE for support. All are welcome to use that as well.
Device brand, and model as well as current operating system version i.e. iPad Air 2 iOS10, or Samsung GalaxyA7 Android 5.0 etc.
Note any modifications, ‘rooted, or jailbroken’ custom ROM, or third party apps installed such as screen recorders, etc.
Screen shots are welcome.
Include briefly the steps you’ve taken to troubleshoot without success. Such as ‘restarted and reinstalled app without resolution’
If you have a concern regarding your Live account subscription, log in errors etc, you are welcome to send a private message to @Tyler_Shelton or @Mark_Denton with the above details as well as the following 3 items:
1.Your full user display name (not email please)
2.Last known call sign
3.The complete copy of the subscription purchase receipt. Attached or pasted image is fine.
One on one support is always welcome. Contact @Mark_Denton or @Tyler_Shelton in a private message with your support needs.
Do not post personal information in the Support open forum category.
Always provide as much information possible so we may better assist you!