When a crash keeps occurring despite power restarts or reinstallation’s, there mat be something else going on. There is a way you can help us, help you by sending us the crash log. Some errors may have a “report” option, which can also be used.
To locate a crash log for an Android device there are a few ways you can find on the web, or an easy one is you can install LogCat for free.
To locate crash logs for an Apple device click HERE
Special note for Android users.
If you get a “Infinite Flight has stopped responding” error pr similar please read on and check carefully.
Check device settings > Language & input > Text to speech output and make sure Google Text To Speech is enabled as the preferred engine. If it is missing entirely, you will need to reinstall from your PlayStore.