How do I request a refund

How can I request a refund on my infinite flight subscription?

Each store has their own policy regarding how refunds for an app, subscriptions, or in-app purchases are handled. Please see the list below to find your app store:

AMAZON

Visit the Amazon App website where the purchase was made, then locate and select “Contact Us” to make any refund request.

APPLE

iTunes policy is that all app sales are final. We are not able to provide refunds, but you may be able to receive a refund by emailing iTunes customer service making your request.

ANDROID

The GooglePlayStore offers a two hour grace period to request a full refund for any purchase. Following the two hour grace period all refunds need to be requested with the developer by providing a complete copy of the receipt which shows the purchase ID beginning with “GPA” along with a reason for the requested refund. Refunds are not guaranteed and will be reviewed on a case by case

Have a read of this :)

Unfortunately IF does not accept refunds once a subscription has been purchased.

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So I cannot get a refund on my 80$ infinite flight subscription on apple

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Unfortunately not :(

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This isn’t true. With apple in particular, you are able to contact iTunes Customer service to make the refund request, otherwise you can directly contact the Infinite Flight Support Team through their gmail or by privately messaging schyllberg here.

If you are experiencing difficulty with Infinite Flight, please allow us the opportunity to help resolve your issue first by contacting us at support@infiniteflight.com.

Please see below how each App Store handles refunds:

Apple: iTunes policy is that all app sales are final. We are not able to provide refunds, but you may be able to receive a refund by emailing iTunes customer service making your request.

Android: Google Play Store offers a two hour grace period to request a full refund for any purchase. Following the two hour grace period all refunds need to be requested with the developer by providing a complete copy of the receipt which shows the purchase ID beginning with “GPA”. Refunds are not guaranteed and will be reviewed on a case by case.

REFUNDS CAN ONLY BE REQUESTED VIA E-MAIL (support@infiniteflight.com)


from the support FAQ

If this purchase was an accident or mistake, they may refund you. But if you buy it again, they may refuse to refund you. Just some information on that.

Contact Apple. It’s the only way :)