I’ve decided I want to start fresh with infinite flight and clear my history. I created a new google account so I can purchase a subscription on the new account. I was planning on cancelling the subscription with my old account so I’m able to buy it on the new one. However, when I try to login with the new account, it says you do not have a subscription. Purchase one or contact help. I cant seem to find an option to buy a new subscription. Is there any way I can delete my old account and replace the subscription with a new one? Thanks
Hey! Not seeing a subscription on a new account is quite common. Try these steps:
- Log out of your IF account
- Close Infinite Flight
- Restart your device
- Reopen Infinite Flight
- Tap ‘Fly Online!’
If you have tried and tested this to no avail, please let us know.
I have tried these steps, I think the best way is to remove an account from IF, then put a subscription on the new account. But how do I do that?
I don’t think doing that with your own hands is quite possible. I think a Staff member could handle your request.
Ok I’m going to try one more time, but if it still doesn’t work ill contact one. Thanks for your help :)
No problem, glad I could at least attempt to help you.
If you want you can send a PM to @schyllberg and on your old account he can give you a fresh start without cancelling your old subscription, if you want to save money.
Ok will do, thanks.