Holding pattern (displayed on the virtual map after radar controller instruction) issue

[sallobp]

About

Infinite Flight - 24.4.4 (12188) - 7009EE50 - samsung SM-A336M
Subject: Holding pattern (displayed on the virtual map after radar controller instruction) issue
Issue: The pattern disappears after an altitude instruction.
What was expected: The pattern should remain visible, since no heading instruction was given.

Situation

After being instructed by an Approach controller to maintain a holding pattern during the approach to an airport, the pattern was displayed and followed by me.

However, after an altitude instruction was given,

the entire pattern was removed from the map, as if the simulator understood that the holding no longer needed to be followed. This must not have happened, as the holding pattern should only be removed if the controller instructs a heading vector.

Due to this issue, I [as the pilot] assumed that following the holding pattern was no longer necessary and maintained the last heading set in the autopilot, which was 180º. This led the controller to believe that I was not following the instructions, since the controller themselves cannot see the holding patterns of each individual pilot, as stated in section 6.7.3 of the IFATC Manual, resulting in a level 3 violation. While this may indicate a failure on the controller’s part, for not providing a new heading or further instructions for several minutes before the violation, the pattern should not have been removed from the map. One of the purposes of the holding pattern is precisely to allow for altitude descent, especially when an aircraft arrives too high at the destination airport.

To radar controllers, please be mindful of this issue before a violation is applied, potentially instructing new heading instructions if you notice an aircraft has stopped following the holding after receiving an altitude instruction. Although the violation was reversed, a flight lasting over three hours was canceled, negatively impacting the entire experience for the passengers and, most importantly, the pilot.

The entire approach is available in an unlisted YouTube video: https://youtu.be/jHJ5Xia5EFQ, and the problem occurs at minute 17:13. The controller’s name has been censored. I sincerely hope this issue is resolved. Thank you very much to everyone, and have a great day!

[3Ssomy167]

I discovered this issue at the end of the last update, version 24.3, but I decided to wait until the next update before reporting this issue to @Tyler_Shelton ( i hope the tag was okay, sorry if not)

This really needs to be resolved as soon as possible.

Issuing an altitude during the hold doesn’t mean cancel the hold, it’s a way to free up space for more traffic to enter the hold on higher alts

[CitrusAviatrix]

oof thats good to know… sometimes its necessary to descend aircraft in the hold to make room for inbound aircraft at the same altitude to the hold.

[nOthing2seehere]

Hello, please check out this topic on information needed to appeal your violation.

Procedures for Appealing Violations and Providing ATC Feedback

[IMG_4201] Introduction With the recent UI changes, I thought it would be a good idea to update my previous tutorial on handling appeals and feedback. For this tutorial, I have created a scenario in which a pilot needs to reach out to an IFATC controller. The aim of this tutorial is to provide a step-by-step guide on how to message a controller and handle appeals, including visual examples. For more guidance on in-app information, please check out the User Guide. Common Reasons to …

[aatogamer]

He’s IFATC so IFATC mods will take care of it.

[sallobp]

Hello! The violation was removed shortly after the incident. I only created the post to alert the developers and possibly the radar controllers about the issue. Thanks everyone!

[Tyler_Shelton]

Thanks for the great support topic. You’re absolutely right in your interpretation of the procedure and this is an issue that needs to be resolved to avoid any future confusion. I’ll make our developers aware of this and in the meantime will brief controllers to be mindful of the current limitations. We’ll communicate any fixes here on the forum or in future release notes.

[3Ssomy167]

Thank you, Tyler. we really appreciate your support regarding this issue.

It would be very helpful to enable controllers to view the hold pattern on their screens. This would allow them to see the holding pattern pilots are following, verify if it has been removed, confirm whether it was mistakenly not issued by the controller, or determine if pilots bypassed the pattern without initiating the turn.