Help required for My pro subscription

Device: Xiaomi 10S
Operating system:Android 11

Dear Infinite Flight Support Team,

Hi, I’m writing to seek help for a tech issue after I paid for my Pro Subscription today. I have paid the fee via google play with my Xiaomi 10S, however, it revealed ‘my accounts was not subscripted to pro’. It seems I have encountered the same issue several months ago, when I paid for my subscription manually.( Help required with my accounts - Support - Infinite Flight Community).

For your information, the account that I usually use is linked with my community account. And the last callisgin that showed on my device is Thai 601. I Hope it Would be helpful. And I’m willing to provide more infos if required.

Thanks very much for your notice.

Bests,

3 Likes

Seb will see this when he patrols Support in a little while.

3 Likes

Hey @SpotterTianqiY!

I’ve manually applied the subscription to your account now.
Everything should be OK if you restart your app now.

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Hi, Thanks very much for your help!

1 Like