Help me solve my problem

yesterday I went to buy the annual plan and ended up with the monthly one. I would like to know if I can get the refund to make the new purchase of the annual plan. I was doing the annual purchase, so I took the test and it worked!

Screenshot_2020-10-20-23-52-26-486_com.android.vending|820x388

1 Like

now i can no longer afford the money to buy the annual.

was the spell checker. I don’t speak english friend

2 Likes

Haha np it’s autocorrect…

1 Like

If you go to purchase summary you may try submitting a refund request for that subscription

1 Like

So hold on… is this what happened:

You tried to get the Annual, but then you accidentally purchased the monthly?

If that’s what happened, you may want to contact Google Play for a refund

1 Like

Yes. that’s right

Ok, Check this link out:

In google play follow that route:

Account > Orders history

and you will see all what you purchased

1 Like

however, I don’t know if it was because of the beta version, I was doing it at the time of doing the annual.

Oh, are you in Beta?

1 Like

Yes, i doo

I see, I am not sure if it’s the same refund process for Beta apps…

You may want to wait till someone who knows comes.

1 Like

yes i am hoping someone was lucky to help me.

there I did it is not possible to refund this item

A great place to start ;)

1 Like

1 Like

Yes… that maybe because of beta. I am unsure about how to solve this, try asking the same question in this thread:

1 Like

I thank you very much for your help … but after 7 thousand hours of flight, I will be giving up everything.

Oh, are leaving IF 😔

1 Like