Help: Cannot kick unknown device out after resetting password

[xinxian]

Hello, I need help with my account security.
My account was stolen and accessed by another person. I have already changed my account password, but the unknown session is still logged in and I cannot force that device to sign out.

I am worried the unauthorized user will keep using my account and cause more violations.
What should I do to log out all active sessions on my account?
Thank you.

[JulietDeltaHotel]

I’m afraid that the best way is to delete your account and make a new one. To prevent someone from using it anymore unlink your IFC account with your in game account, then create a new IFC account and link it with your in game account

[MPH258]

As it’s an account issue, please email support:

@schyllberg

For security reasons, we strongly recommend contacting us via email at [email protected] if you are experiencing any issues related to your account or subscription.