Ground Services not Working

[schyllberg]

Hello!

As mentioned:

@schyllberg

Trending Support Items:

I’m unable to connect/disconnect ground services despite beacon etc. being off/on:

We’re aware of the emergence of this issue with 23.1 and are working on fixing it as soon as possible. There’s no current workaround to “fix it” while in the current session, but there are ways to avoid it all together:

• Make sure Automatic Engine Start is DISABLED in settings
• Start from a gate always, and don’t use Take Off/Short Final modes in Solo.

NOTE:
Hotfix (23.1.1) for this is out on Android since March 24th and can be found as an update in the store. iOS is pending approval and should hopefully be out really soon depending on Apple.

Regarding compensation - unfortunately we don’t have any control when it comes to when Apple approves the hotfix. This is on their end. We did what we could the day efter release.