Device: iPhone 12 Pro Max - iOS 14.4.1
Not jail broken or rooted, completely stock.
Any troubleshooting: I have closed the app, deleted it and reinstalled the app. Still has the same grade table.
Issue: I got 3 level 1 violations on the 19th of March. It’s been 8 days since the violation and I’m not back to grade 3 yet. It says 8 days in violation but still grade 2. I have included screenshots to see it better. And I wasn’t sure if I should be appealing or posting it here but it seems like this is a technical issue.