Grade problems

Hello, I was grade 3 in infinite flight and i took a break and have came back and on my infinite flight application it says I’m grade 2 but in infiniteinfo it says I’m grade 3, could any member of staff help me with this please.
Thank you

Hello @Danielb14,

Firstly, welcome back!

It does appear that you meet the requirements for Grade 3 so it’s strange that your account on your end is showing Grade 2. In this case, please try doing a short flight on the Training Server (just long enough to earn some XP) as this will refresh your stats and should return your account to Grade 3 on your end.

Let us know if this works or if you’re still experiencing issues.

Take care!

Hi Declan,
Thank you for your email
I have already tried this but still says i am grade 2, is there anything you can do?

Can you confirm that you are running the latest version of Infinite Flight (24.2)? You can verify this by opening the app → Hamburger menu in the top right corner → About → Version number will be on the left hand side of the screen.

Yes I am running the latest version

Could you give your device a reboot, then open IF again and check if the grade mismatch persists?

I have tried that, it is still the same

Can you send us a screenshot of what you are seeing on the main screen when you open the app, please?

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