I want to purchase a pro subscription. However, when I tried to start the game, it showed Google Play Error 2. And I cannot purchase the pro. I tried to re-install the app but it didn’t work.
I’m sorry to hear about the issue you’re experiencing! The “Google Play Error 2” typically indicates a problem with your Google Play Store account or payment setup. Here are a few steps you can try to resolve the issue:
1. Check your Google Play account
• Make sure you’re logged into the correct Google Play account.
• Ensure your payment method is up to date and properly configured.
2. Clear Google Play Store cache and data
• Go to Settings > Apps > Google Play Store.
• Select Storage > Clear Cache and then Clear
Data.
• Restart your device and try again.
3. Check for updates
• Ensure both the Infinite Flight app and Google Play Store are updated to their latest versions.
4. Reinstall Infinite Flight
• Uninstall the app, restart your device, and reinstall it from the Google Play Store.
5. Check your internet connection
• Ensure you have a stable and strong internet connection during the purchase process.
If none of these steps resolve the issue, you may want to try the following:
• Contact Google Play support for help with the payment process.
• Reach out to the Infinite Flight support team directly via email at [email protected], providing details about the error and the steps you’ve already tried.
Since the issue persists, here are a few additional steps you could try:
1. Clear Cache for Google Play Store: Go to your device settings, find the Google Play Store under “Apps,” and clear the cache and data.
2. Check Device Storage: Ensure you have enough free storage on your device for the app to function properly.
3. Try a Different Network: Sometimes network restrictions can cause issues. Switch to a different Wi-Fi or mobile network to see if that resolves the problem.
4. Sign Out and Back In: Log out of both Infinite Flight and Google Play, then log back in to refresh your account connection.
5. Contact Support: If none of the above works, you might want to reach out to Infinite Flight support directly with details about your device, operating system, and error message.