Glitch on tower frequency . Again pinged for level 2

[Prathmesh_Shinde]

Device: IPAD
Operating system: IOS

[Metier]

For the violation, please submit an appeal.

As to the issue, please see this post:

3rd Instance of my live atc communication error

Just for everyone’s information: We are aware of this issue affecting a small subset of our users and have been looking into it. Here’s the problematic part: the users affected by this are almost exclusively located in India, using service providers such as JIO and Airtel. This becomes challenging because, not being on either JIO or Airtel’s network ourselves, troubleshooting is close to impossible - we need to follow every single breadcrumb in the chain of events to determine what’s causing …

[Prathmesh_Shinde]

Can I appeal in this ticket ?

[Metier]

Of course. Just follow the instructions provided.

Procedures for Appealing Violations and Providing ATC Feedback

[IMG_4201] Introduction With the recent UI changes, I thought it would be a good idea to update my previous tutorial on handling appeals and feedback. For this tutorial, I have created a scenario in which a pilot needs to reach out to an IFATC controller. The aim of this tutorial is to provide a step-by-step guide on how to message a controller and handle appeals, including visual examples. For more guidance on in-app information, please check out the User Guide. Common Reasons to …