Welcome to this awesome community!
In Live play, landings and touch and goes should be added to your landing count. This includes landings made by the auto-landing system. I surely hope nobody makes landings using the auto-pilot…
Sometimes it takes a while for landings to be added though.
If you want us to help you further, we will need more details, such as: Live or Solo play, how long have you had this issue, what have you done so far, etc