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#1

Started a new subscription. Opened the Infinite Flight app, no sub. Click on get pro tab, log into my IFC account, give access, return to the homepage, get pro.

Any ideas?

#2

Hi there! Can you try the following?

  • Tap ā€œGet Proā€
  • In the bottom right, tap ā€œI already have an accountā€
  • Login with Google or Facebook, then connect your IFC account afterward

For more information on subscriptions, see this User Guide section.

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#3

The account Iā€™m using is not registered to the Google account I use.

The IFC option is the only option to sign in.

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#4

Hang on so your Infinite Flight account was made with your IFC account?

Is that even possible? - I though the account had to be either Google/Facebook and the IFC thing is just a username linkage thing.

#5

Itā€™s complicated BennyBoy trust me. Is Cameron about lol?

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#6

Iā€™m sure at least one of the mods/staff is around to help you :)

#7

Logging in with your IFC account would work if you have an active subscription on another device thatā€™s linked to the respective account. However, if youā€™re on one device and are trying to sign in, I believe youā€™ll have to use Google or Facebook. Did you purchase this subscription on the Google Play Store/Apple Store?

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#8

You are on Android yes?

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#9

Yes Chris I am

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#10

May I ask why you purchased a new subscription? Was your old one cancelled or set to expire?

Have you rebooted your device? Sometimes this is common with google play where it just syncs everything up.

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#11

It expired. No restart yet. Will try that now.

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#12

Same result Iā€™m afraid

#14

So to confirm.

If you donā€™t have a pro sub anymore, you get logged out of your account?

#15

May i ask how you did this? Are you on Android? :)

#16

Oh hey Seb :) Itā€™s me trouble again šŸ˜…

Yeah on Android, the last sub expired.

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#17

Always the same people causing issues ;) Lol.

How did you resubscribe?

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#18

Always šŸ˜‰

Through the Google Play Store

#19

So you didnā€™t do it via the app but using the ā€œResubscribeā€ function from within Play Store?

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#20

Iā€™ve had a conversation with Cam, the Google accounts are messed up. The Google account I use now is not the same linked to my Infinite Flight account. Cam said he canā€™t switch them šŸ™

#21

What I did do was I had already linked my IF account to IFC and I was able to login to the app through the IFC login instead of Google

This time though no joy