Game crashes

[Evan_Kearns]

Every time I go into flight lately my game crashes , I’ve got an iPhone 6 with 64gb and ive graphics turned down , can anyone help

[Hamza.N]

Have you reinstalled the game yet?

[Evan_Kearns]

No I haven’t yet

[Hamza.N]

Try that and let us know if it works.

[Evan_Kearns]

Will do thanks

[Miguel_Ortiz]

Along with Hamza.N, try restarting the device if that doesn’t work

[AlphaSeven]

Hi there,
After you’ve done the steps as stated above, make sure to clear your scenery cache, that should help.
Have a good day.

[Levet]

Hi @Evan_Kearns, check out the 2019 Support FAQ for app crashes and lag.

Support FAQ 2019 - Please read this before posting!

eneral tips regardless of device:

• Turn Limit Frame Rate ON (box should be ticked) if you notice that your device tends to heat up or if you are experiencing lag. A device that heats up too much is more likely to suffer performance degradation which could lead to lag and app crashes.
• Infinite Flight doesn’t take up a specific amount of storage, it can change depending on the area you’re flying in etc. We therefore recommend that you always have at least 1GB of storage available on your device.
• Before longer flights, it is advised to reboot your device and close any apps running in the background to enhance your experience.
• It is possible to fly and charge the device at the same time. The key to this is to use less power than being charged. One way to accomplish this is lower your screen brightness and ensure Infinite Flight’s low power mode is enabled.
• Disable active ad or message blocking apps
• Don’t modify, “Root”, or “Jailbreak” your device
• Use a strong WiFi network within a relatively close proximity to your device
• Lower Infinite Flight graphics and performance settings
  • Lower the Rendering Resolution setting
  • Lower the Rendering Quality setting
  • Disable Anti Aliasing

[Evan_Kearns]

That didn’t work but I’ll try the other options thanks

[Hamza.N]

Try clearing the scenery cache. Doing so might fix it.

[anon7075715]

Try these steps:

1. Reset your RAM. Hold down your power/lock button until it says “Swipe to turn off” Hold down your home button until you’re returned to the home screen.
2. Try turning off all third party apps and apps running in the background

[TheFlyingGuy1]

How much storage do you have left on your phone?

[Evan_Kearns]

I’ve tried everything now And I was on short final of an hour flight and the game crashed about 10 seconds before touchdown I don’t know what’s wrong

[Hamza.N]

Hey there. What i would say is (based on other members who have the same device and are having the same issues with heavy traffic) is that the 1gb ram on the iphone 6 is the main culprit.

[Evan_Kearns]

Yeah it’s probably that

[Jakub_Astary]

Try to put down your graphic settings and airplane count to low. The iPhone 6 doesn’t have that good performance for IF. I also had an iPhone 6, but few days ago I bought an iPhone 8 because of the performance.