Hey guys,
For some reason, I can’t access the forum from my iPhone when I’m away from my home and on cellular data. But then when I get home and reconnect to WiFi, it works again. I’m even on it right now on my phone. Here’s what I see when the forum won’t load:
Anyone know what’s wrong and anything to fix it? This is a recently appearing issue that I haven’t had before, so I don’t know what’s up.
Regards,
Brandon
That’s caused by faulty DNS routing with your service provider for cellular.
Can you access infiniteflight.com?
Yeah when I tried to get to the forum that way the main website worked perfectly but then when I went to click on forum it just didn’t load and eventually timed out
Yes. I’m on my iPad now so I can continue talking to you, so I could take my phone off of WiFi to test the link. Yes, the link did work
No, that one sadly did not work. Same “Safari cannot open the page because the network connection was lost” screen, even though I have a strong LTE connection
Oh wait that was a different error message.
Okay, the issue is with our instance domain then.
You may be in luck by just resetting the network settings on your phone. (General > Reset > Reset Network settings). If that doesn’t help, you’ll need to talk to your cellular service provider and tell them you can’t access hosted-by-discourse.com
What error message?
Ok let me go recent the cellular thingy (professional terminology) in my settings. I’ll be back to let you know if it works
I got two different error messages. One was the one there was a screen shot of and the other was the one I put in quotation marks a few posts ago. But I still gotta check your recommendation hang on…
I was unable to get that on my phone, but again was able to get it on Wifi
By network settings are still resetting too
Shoot I did the reset and still got nothing. I just find it so strange than I get even get to other discord’s but just not the infinite flight ones
Mmah. They probably have their own stuff on a different domain. You can probably not access other hosted Discourse platforms either.
Do you know any other discord links just to test just to be sure?
Not sure. I don’t know any hosted ones from the top of my head…
Alright. I’ll contact Apple or AT&T or both I guess. Thanks for the help!
