I went on Air New Zealand flight 732 from Brisbane to Auckland, 732 is operated by a A320 and takes around 3 hours. Air New Zealand also operates 777-300ER to Brisbane once a day and another A320 service later in the day.
The aircraft was a short haul config A320 with a all economy layout. It had the star alliance livery the only one in the whole air New Zealand fleet. It is 13 years old and is soon to be replaced like other short haul 320 by the 320/321 neo.
Star alliance livery
All economy Config
On short haul flights (not domestic under 8 hours) Air New Zealand offers a range of fares to best suit the passenger. On the A320 these 4 options are shown below. Note on the widebody short haul there is the addition of Premium economy and Business premier. I was on a Seat fare I will explain what that gets me later in the review section. My family saves $130 using seat fare return (including inflight purcheses). The Works offers a fully fledged meal and free snacks/drinks from touchscreen.
As you sit down you are welcomed on the ife with your name (or what you want to be called ‘matta’ 😂)
The seat is nice but not as good as the leather seats on Air New Zealand domestic 320 services, the seat pitch though great offering a good amount of room. The seat also offers a USB port but no charger like widebody Air New Zealand aircraft.
With a Seat fare I get no food without paying but get the full IFE experience apart from movies which I payed $5NZD for using the credit card slider. For nothing you get access to TV shows, Games, Music, Seat chat and many other cool IFE functions. You also get a nice set of headphones, Koru Elite members also get noise cancelling headphones. Though the IFE content may not compete with Emarites IFE it extremely easy to use.
If you want food and drinks inflight on a seat fare you can order from your touchscreen and they are delivered to you. The touchscreen is a fully responsive screen which was really good. The selection of snacks was okay I got a sandwich and Coke Zero sugar.
The service was really good throughout the flight and just like every Air New Zealand flight you get free water and lollies to suck on before descent. During descent I filmed a timelapse it was a stunning view of the New Zealand Coast.
Great flight would completely recommend everything ran smoothly we arrived 10 minutes ahead of schedule as a bonus to the great service from the crew. Trans Tasman services are some of the most competitive services on the globe just on this route there is 3 other airlines operating with multiple widebody and narrowbody flights a day, hopefully this review helps anyone flying transtasman.
Ease to use 10/10
Crew friendless 9/10