Flight hours missing?

Hi guys, I’m pretty new to IF and I had been playing it a lot on my old phone. I got a new phone now and I lost all my flying hours. Is there a solution to this? What if I keep on changing phones?

Oh forgot to tell ya I’m using Android, connected to the same gmail acc

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Make sure you sign in with the correct account. If you bought your subscription on Facebook, log in with the same Facebook account on the new device. Same with Google.

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I use the same gmail acc. I tried connecting it to fb but it says ‘Account not registered’, so the only option thats left is gmail. Still, 0 flying hours. Have never changed my email addr either, so I dont know what the heck is wrong here…

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