[Fixed] Expert Server - August 6th 2024

Support
1

Update:
We have moved the Expert Server to different hardware, which solves the issue. We are seeing traffic reconnect.

If you were previously in a session, you should reconnect automatically. If the app is not reconnecting, please wait a while longer for the changes to propagate, and try restarting the app to see if this lets the app reconnect.

If you are within the right parameters, Flight Resume should be active and should let you resume your flight from the last save point.

We apologize for the disruption and will continue to monitor the rest of today

Hello!

We’re currently experiencing some issues affecting the Expert Server
Investigation is currently ongoing.

We apologize for the inconvenience and are doing are very best to get it back up as soon as possible!

24 Likes
4

Great to see you have been working on it. Thought this was my network problem and struggled to fix it bur failed.

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5

I thought i was going crazy 🤪 Seems I’m still fit for duty 😂😂

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6

Many thanks for your dedication and for letting us know 🙂

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7

somehow my phone restarted a few minutes after this (I didn’t close the app and continued my flight for some time)💀 could it really affect my phone tho

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8

Ok, I thought it was just me

1 Like
9

Im live again. Sooner than I expected. Thumbs up

1 Like
10

We’ve just redeployed the Expert Server and people should be able to reconnect again.

Really sorry for the trouble here. We’ll keep an eye on it the rest of the day.

9 Likes
11

I feel bad for those who thought it was an update lol.

Anyways hope to see everything back to how it is.

12

Wow the one time I decide not to do a flight today and this happens.

13

Hello, not sure how long will take for everyone to reconnect, but the issue is still going for me, and it has passed an hour already…

14

Hello!

As mentioned on the Status page:

If you were previously in a session, you should reconnect automatically. If the app is not reconnecting, please wait a while longer for the changes to propagate, and try restarting the app to see if this lets the app reconnect.

If you are within the right parameters, Flight Resume should be active and should let you resume your flight from the last save point.