Finding Another Flight in Progress on My Account

[Ikhusa]

I just opened my IF, intending to resume my previous flight (an E175 flight which only lasted a little over an hour). However, to my absolute surprise, I found another flight in progress that had replaced my previous one—a very long-haul flight using an Airbus A330-800 that was already approaching its destination.
Before screen recording this, I had already tried to delete this flight, but it just won’t disappear from my account.

Can anyone explain this?

[BennyBoy_Alpha]

See below - its been reported by a couple others:

Random Flight Spawning In Autopilot+

Hey! I’m checking another one that is described like this one, but.. When approx. was this? Do you know the time?

[schyllberg]

I assume this is your actual account?

@ikhusa_mirwantara

[ikhusa_mirwantara]

absolutely right

[schyllberg]

If you’re still seeing this when opening the app - go to Settings and tap “SEND LOG”.

[ikhusa_mirwantara]

On it right now.

[ikhusa_mirwantara]

What should I write here?

[schyllberg]

It doesn’t matter

[ikhusa_mirwantara]

Okay. Done.

[schyllberg]

Thank you!

We’re investigating this right now

[Ravager41]

I am having the same thing occuring as well

[schyllberg]

@here

Can you try again now and see if it’s sorted?
We found one issue and have pushed a change for it server side.

[ikhusa_mirwantara]

Okay, I’ll try it now

[ikhusa_mirwantara]

still seeing the same flight, that A330-800 flight.

[schyllberg]

Can you drop another log?

[schyllberg]

Did you FULLY restart the app?

[ikhusa_mirwantara]

yep.. totally closed it and opened it again.

[ikhusa_mirwantara]

Okay. Done

[schyllberg]

Okay, let’s try again now

Make sure to fully restart the app and check!

[NavZenga]

Same problem, fully restarted the app and even the device.

First, I saw this other flight (Uganda A330) when I wanted to resume my flight (Westjet B737) :

After restarting, it now shows this: