I see a lot of topics in the support category where people never say the necessary things (device, IF version etc… )
When you create a topic in the “Event” , the editor fills itself with different information to complete. I think it would be necessary to avoid posts like “name your device please” by add a pre-filled post when you select support category.
**Device** : *name your device here* **OS** : *ex. iOS 9* **Infinite Flight version** :