Failed to subscribe whilst able to buy other game from google play

Support
1

I am currently using a Samsung Galaxy note 10 plus.

I just tried to subscribe however it keep saying Fail retrieve information from server with an error code of DF-DFERH-01,but when I bought another game on google play the code just never appeared.

Is there any other way to subscribe or to cope with the issue other than clear cache and data of google play store and google play service as well as signing out my active account and logging in again?

Screenshot_20210912-004337_Google Play Store
Screenshot_20210912-004337_Google Play Store3040×1440 90.4 KB

2

Hello!

This is an error triggered by Play Store and not by Infinite Flight.

I would recommend following the instructions in the link below to start with:

4 Likes
3

I’ve tried all the steps above.Trust me none of them fixes the issue.It just keep telling me failed to retrieve info from server.😭😭

4

I would highly recommend to contact Google Play Support. They could maybe help you with this.

1 Like
5

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