DI had a level 4 account on a Facebook account which doesn’t exist anymore I renewed my subscription and did so on a Google and its lvl 1. Is there anyway to retrieve my account
How is this related to Infinite Flight exactly? Also, can’t you just google it… 🙃
What are you talking about
He means that he had a Facebook account, that had a Grade 4 Live account linked to it. It no longer exists, so he has switched to Google, and now has Grade 1.
You unfortunately cannot transfer information between live accounts. Sorry.
Ok here is your issue.
You no longer use Facebook so the account for infinite flight was cancelled yes?
So you’ve made a Google account.
Unfortunately there is no way to recover your account (I think) because they are on two seperate platforms.
@david should be able to help you with this
@David said that it can be done in another topic
Yes, I can. Please send me your full user name (not email) last used call sign, and receipt copy for the subscription purchase. Preferably via our Support Site then select “Contact Support”.
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