Error With Purchase

OC212 · October 3, 2019, 6:18pm

Hi This Happened before but i have followed the steps from last time which were restart the app and login and log out.

So i brought a sub and it hasn’t linked to my main account which is - Callsign NSV212 and Display name- NSV IFC OC212

AlphaSeven · October 3, 2019, 6:25pm

Hey there!

So you bought a sub on the wrong account? @schyllberg should be able to help by transferring your subscription to the correct account :)

OC212 · October 3, 2019, 6:26pm

Nope i didn’t buy it on the wrong account it is a error that i experienced before. I only have one account

Chris_Wing · October 3, 2019, 6:36pm

It has made a new account for you. You just need to contact @schyllberg and he’ll help you out.

schyllberg · October 3, 2019, 6:50pm

Hello!

What is the callsign and display name for your primary account?

OC212 · October 3, 2019, 6:51pm

schyllberg · October 3, 2019, 7:08pm

Ah!

It’s been transferred now. Just make sure to restart the app and you’ll be good to go!

OC212 · October 3, 2019, 7:10pm

Thanks! Can now join the NSV Event :)

schyllberg · October 3, 2019, 7:10pm