Error message every time I try to change my display name

Support
1

Hi I am unable to change my display name anything I try to put it I get an error message saying the name is invalid. Can anyone help?

2

The more information the better. Device? What are you trying to change it to? Latest version? What does the error message say?

3 Likes
3

Using an iPhone SE. Everything is up to date app and iOS software. I’ve tried capitals no capitals, spaces no spaces etc. I just want something that now fits in with being in BAVA. I was reading an article not so long ago about people having problems after paying for subs. I renewed my live about 3 weeks back. Message says invalid display name please choose a different one

4

Maybe somebody else has the same display name?

5

I had this happened many times on my iPad 2. When I went to change my callsign or display name, I sometimes receive an error message. Try restarting your device and it might work. Restarting works for me.

6

I’ve been unable to change it for about a week. There’s no danger anyone else will have the same display name. More chance of winning the lottery

7

Can you post a screenshot of the error message in context, please?

3 Likes
8

It might has something to do with your wifi.

9

Perhaps your display name is too long. Try entering a shorter name and see if it works

10

Those who report this issue usually have one of these issues 😉

  • Too long (9 Characters limit for Callsigns. And 12 Characters limit for Display Name)
  • Contains a word that is banned by FDS
  • Like Cockatoo as an example. As the word Cock is banned to avoid an innapproriate use of the name
  • Using Underscores or (.) or other marks
1 Like
11

Perhaps because the name is Jamie Akass?

2 Likes
12

That might be one of the possibilities. But let’s see his screenshot first to confirm 😊

2 Likes
13

Well I sort of tried reinstalling to see if it was a bug but my bank is without funds and apple wont let me redownload without valid payment info. Bare with me and keep this thread open for a few days I work some pretty solid hours the idea of my surname being invalid I’d say could be the most pl

2 Likes
14

Thanks for everyone’s reply thus far btw much appreciated

1 Like
15

Yeah probably was an issue with the akass part of my name. All sorted can now close this topic cheers guys

2 Likes