Error Logging In. Invalid Credentials

Support
1

I can’t log in to Infinite Flight. It seems that this issue is becoming more and more widespread. Moderators I need help!

3 Likes
2

I have the same problem, I can´t join to the event

3

Perhaps maybe too many people are trying too connect.

4

Having the same issue

5

Yup happening to me as well. Ive tried connecting on both WIfi and Cellular and the same thing happens. Saying invalid login credentials. Facebook is my log in. Please help out the mods and also say if you use facebook to log in

1 Like
6

Me too,ugh.

7

I use Google to log in.

1 Like
8

Its google too, I use my google account to login so it’s not just Facebook.

1 Like
9

Having the same issue :(

10

Same here.

11

Same here with my IPad logging into google.

1 Like
12

Got the same issue.

13

So many people with this problem :0 We need to fix it before @Dylan_M 's event!

5 Likes
14

We are aware of the issue and are looking into it.

20 Likes
16

Okay great! Thanks!

17

Same here as well- Let’s not spam the thread with “same here” and let support staff work on the issue!

“Infinite Flight was unable to connect to the server. Try again?” instantly appears with a yes/no - after selecting yes, you are eventually given the message “Invalid Credentials” after a while saying “Connecting…”

8 Likes
18

I tried connecting on both of my iPads, but it says “Connecting” and “unable to connect” on both devices. @Pilot_urp seems to also be having the exact same issue as me…

This is not a server restart, is it?

19

image
image2048×1536 146 KB

Widespread issue.

I’m sure this issue will be resolved shortly

Support staff is on it rn

1 Like
20

Possible server restart?

21

We are currently experience issues with one of our primary databases which could be causing issues when trying to connect to your account.

We are working as hard as we can to get everything back as soon as humanly possibly!
Sorry for the inconvenience!

26 Likes