Error Code 01 For live subscription

I have tried to log in and was charged 7 times for the subscription. I have the proof from the emails of receipt from iTunes as well as the error code when I tried logging in. Also I just received an email stating I was charged for 2 planes I already had, when I played them as well as two more subscriptions. Making it a total of 7 instead of 5. It’s on my tablet, or iOS. Can you please help. I can send you the pictures in a email if you can provide a more one on one link. Thank you.

Resolved! :)

This should help - it sounds like you need to contact support privately;