I am getting error 5 and cannot.login to my account. I have game history of 4 years.
Hi, Bell.
it might be helpful,
and If the problem encountered any in the future, please use the Support category.
Same here. Been a member since 2017 and now it’s showing 0 history 
Tried to link after renewing and got the same Error 5. I just sent a email and a couple of screenshots. Got over 1,700 hours and just 1 violation from 2019!
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I replied back to the email with my info but keep getting failure messages. (I also did NOT type “zendesk”) and only simply replied to the email sent. Can’t wait to get this fixed.
On my iPad it’s showing a whole new account that I did not create and just a generic number for a username “3709E856” level 1 with all experience vanished. This is what it shows online in the forum:
Returned Email
I think he means he cant login on the main game.
Brother i have 33 violations (overspeed 
) and ive only been here for 2 years
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I had just renewed my subscription and launched thinking I was going to resume after a quick update of the app and ended up with this new account “3709E856” that I cannot log out of. I clicked the first link to connect to my profile and got the dreaded Error 5 fault.
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That is very strange..
So i think your logged in, on the main app ,the wrong account
Yes, we have some issues with our Support email at the moment.
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You’re on two different accounts here.
You resubscribed on a blank account, without being properly signed in to the correct one.
I’ll merge your accounts now 
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Gotta be careful. It’s not hard to do when coming out of cruise and going into descent, especially when traveling to higher elevations. I’ve even had a couple of close calls and quickly countered it. Just like the sterile cockpit under 10,000 rule. Gotta be extremely focused for that last phase of the flight to avoid any shenanigans!
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Well said!
One thing though;
You now have two active subscriptions.
One purchased on Play Store that expires on July 5th, and another that you recently bought on iOS that expires July 21st.
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Fantastic!!! It’s up and running now and all my progress is back​
I hope I don’t do that again and I only need one subscription and don’t want to delete the wrong one. I also ordered a new card since my current one is expiring next week. Feels great and I really miss being in the virtual air, especially the Expert server. Loading a fresh FLP now 
In addition to deleting the new account I also need to unlink the Discord account I made for it. First time checking out this new feature
Hey, just updated to 26.3 and now I’m back to zero history and level 1 again​