Erro na compra

Hi, guys. I made the purchase of 1 month of the infinite flight, but when I try to go online the message that I have to conclude appears. already made the purchase of 1 month.

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If you are using Apple, are you logged in with the same account you purchased your subscription with?

What is this message? Can you take a screenshot of it?

When did you buy IF? Do you have photo confirmation?

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