I’m just heartbroken right now. Angry as well.
Last night, on United flight 1284 from Houston (IAH) to New York City (LGA), a dog died after being put in the overhead bin, at the instructions of a flight attendant. The flight attendant instructed a woman to put her TSA APPROVED dog carrier with a live dog in it in an overhead bin. The passenger pushed back, stating that her dog was in the bag. The flight attendant continued to ask the passenger to do it, and she eventually complied. By the end of the flight, the dog was dead. The woman was crying in the airplane aisle on the floor, with her dog.
Immediately after the flight landed, some passengers stayed behind to speak with various United employees. The flight attendant denied knowing it was a dog, but one passenger said he heard the flight attendant respond to the passenger “you need to put your dog up here” – therefore admitting that she knew the dog was in there.
A spokesperson for United said: “This was a tragic accident that should never have occurred, as pets should never be placed in the overhead bin. We assume full responsibility for this tragedy and express our deepest condolences to the family and are committed to supporting them. We are thoroughly investigating what occurred to prevent this from ever happening again”.
Like I said earlier, I’m heartbroken, disgusted, and angered for the poor dog, and the family who had to experience this. The flight attendant deserves to be suspended without pay immediately, especially considering that the dog carrier was TSA approved and could have likely fit under the seat.