Do NOT log out of your LIVE account (UPDATE: Facebook login is fixed!)

Live
1

LOGIN UPDATE: Facebook logins are now back up and running!! We have received word that the issue has been fixed!!! Thank you to everyone for your patience and understanding!

Until further notice, do NOT log out of your Live account! We have received several reports from members not being able to log in to Live. This is occurring on both Facebook and Google accounts. We have been in touch with their Support and they are aware of the problems and assured us that they are working to resolve these issues! We apologize for any inconvenience this has caused anyone.

UPDATE: 29Mar - The company handling login requests told us it should be fixed within 24hrs.

Thank you!

Mark

111 Likes
3

Wow, I thought it was only Facebook. Now I am at risk 😱

26 Likes
4

I was automatically logged out of my account for which I used google a while ago, however tried logging back in and it worked fine. Thanks for the heads up 😁

7 Likes
5

That happens to me a lot too, so this may be an issue.

5 Likes
6

@Mark_Denton does reauthenticating also fail? I have to do that a lot

Also, I can cheekily suggest this goes into #announcements so all of IF sees it- may bring down affected number of users.

5 Likes
7

I’ll pass the word. Thanks as always Mark.

3 Likes
8

Glad I’m not alone. Just want to fly but patience is a virtue!

6 Likes
9

Please note this has nothing to do with LiveFlight.

[points at Joe]

53 Likes
10

and if we are automatically logged out for any reason (like it happened 2-3 times to me during the past month)

5 Likes
11

This is scary! 😱😱😱😱😱

12

I was automatically locked out and can’t get back on now.

3 Likes
13

Dont worry, I believe it’s not a mass issue… I was automatically logged out today, but I logged back in without any problems. This happened just few hours ago. I use google account.

2 Likes
14

i also use Google to log in :)

1 Like
15

Thanks marc for sharing, its really not cool to be able to log in… Thats why you staff guys dont like third party things right :D

16

yes, i had a reauthentification often in the past… but today I wasn’t able to log in

1 Like
17

@IceBlue the re-authentication happens periodically for the purposes of authenticating your account. The login issues today are completely different as members have reported not being able to log in at all.

2 Likes
18

image
image1334×750 682 KB

that was shown

3 Likes
19

Yeah, it’s an issue that Facebook and Google are trying to resolve now.

6 Likes
20

Glad that I havent log out from my account yet 😊

1 Like