Hello!! I am flying from YYZ - BAA and I was taking a nap and my iPad showed 5 percent battery remaining. So I clicked close and then my infinite flight is not connecting back to the live server and I don’t wanna loose my current flight time! Help is appreciated :)
Hi Preston! Do you know how long that battery notification was on your screen for? A certain time of inactivity of a flight can result in your connection being suspended for the rest of the flight. Notifications like the low battery one for example can pause the simulator.
I’m not to sure… but it was probably on long enough to suspend my connection. Is there anyway you think I can talk to someone to reconnect me?
Unfortunately, I regret to inform you that once connection is lost there’s no way in reconnecting after inactivity. A suggestion I can make so you don’t run into this occurrence is to keep your device charged throughout the flight.
Thanks for the support @infiniteflight_17. I just contracted the support team to make sure if there was any possible ways I could be reconnected. Thanks for the help:)
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