Difficulty purchasing Live

Hi ,
My Device is a Galaxy A3 (2015) with 1.5 GB of RAM and a Snapdragon 410 Quad Core at 1.9gHz. I was trying to purchase Live via the app (To find you can’t) then I went to your website and Went to purchase it and it came up in USD not GBP (Error Uno) then I thought maybe I can try but signing up via the app and I saw Google wasn’t working so I tried Facebook and All that it came. Up with was a White box with Authenticate. Can you guys help me 1) Buy IF in GBP and too to Login!

I am running Android 6.0.1 Marshmallow (No Hope in getting 7.0 😢)

Many Thanks

Anush

I’m having trouble understanding exactly what’s the problem… but let’s give it a shot :)
You say you can’t purchase live via the app? You have to sign-in for that first of all. But as i understand it, you try to sign in via Facebook but you only get a white box when you try?

3 Likes

I’m logged in with Facebook and when I bought Live+ about a month ago I had no issues, maybe this is a new bug idk…

Hi ,
basically I try to sign up to buy Live via the app and When I press sign up with Facebook I get a Box saying Authenticate at the Top and A White Box at the bottom. (Can I send a Link to a Image , For some reason the Website isn’t allowing me)

Hmm , It maybe has a new bug , I just purchased the app (About a Hour Ago)

I’ll go along the usual “Delete and reinstall the app” suggestion. Try it, you never know, it might work! :)

2 Likes

If you’re on your phone, you should find something called “Upload” in the right bottom corner… From there you can upload a picture :)

I do that And It refreshes the page when I do it XD

That’s odd… Well, re-install then. As you only encounter a white page when trying to sign up, it’s hard to do anything but re-install unfortunately.

1 Like

I got it too work! (was my settings on the RAM management) Also I reinstalled and It did not Work

1 Like

Try disconnecting from your WiFi and use cellular for signing up?

It worked! I turned off all my Developer Options and It sprung to life (Must of been my Dev Options playing it up)

Thanks for the Help!
See you in the Skies!

5 Likes

PM me and we can arrange to fly some day :)

2 Likes