Device [Apple Ipad Mini 2] crashes when entering procedures even after the hotfix

Support
#1

Hello, community.

I am in a bit of strife. I have recently downloaded the new update + hotfix to my Ipad. When I attempt to load a flight and enter a SID, STAR or approach, the app crashes. I have taken the following steps to solve the problem, but have not had any luck.

Restarted my Device
Reinstalled the app
Ensured I have enough storage to run the app
Restarted the app

Even after all the effort, I have had no success in solving the issue. My device & game specs are as follows.

Device: Apple iPad Mini 2
Memory: 32GB [18.1GB Free]
OS: Apple iOS 12.4.6 [Most up-to-date, Apple weren’t letting me update to iOS13]
Network: Strong 5Ghz WiFi connection.

Infinite Flight App Version: 20.01.01
Rendering: All LOW
Anti-Aliasing: OFF
Airplane Count: LOW
Limit Frame Rate: ON

Hoping to have this resolved as the live subscription was a Christmas present from 2019.

Thanks in advance!

#2

this device is extremely old now and will not run IF well… perhaps time to upgrade or change to another device…

#3

Haha. Yeah, don’t really have the budget for a new device. $1400 for a device pretty similar to my $400 one… but thanks for replying so quickly

#4

apple has stopped delivering IOS updates to your device now, there is no other alternative really… Below is a thread worth looking at!

1 Like
#5

With the A7 and 1GB of RAM it will crash, as backed up by this
" Make sure all settings are as low as it goes. It runs IF very slow and crashes frequently. I would not recommend to use this for IF. Just like every other device that gets old, it’s not great to run IF."

#6

Hey, weird this is happening with SIDs/STARs. Is there a specific procedure that’s causing this?

1 Like
#7

Hey @Cameron. Sorry I haven’t gotten back to you. I tried doing LH454 Frankfurt to Boston and Couldn’t select the OBOK2W/N SID. I’ll give other SIDs at other airports a go and report back.

#8

Ok, seems to be now I can select a SID, oceanic track and arrival before the app crashes. Tried a SID at Amsterdam and it worked fine.

1 Like
#9

Thanks for the update. Hopefully the new navigation update we pushed a few days ago will help with this

#10

Cheers. I appreciate all your hard work on this app. Thank for doing such a great job, Cameron.

#11

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