A revolution in the in-flight entertainment industry.
Delta Air Lines has announced new features for their in-flight entertainment at the CES 2020 technology conference. The highlight feature of these additions is the “binge button.” When selected, passengers will be able to stream their movies and television shows uninterrupted. Furthermore, new features such as “do not disturb,” “wake me for meal,” and a “recommended for you” list will be implemented, along with more gender-diverse content.
Delta has been one of the few airlines to focus on improving their IFE systems. Photo credit: Delta
In a press release, Delta Airlines’ Chief Marketing and Communications Officer Tim Mapes had this to say:
“Our research tells us that customers really enjoy and appreciate entertainment – it is their ultimate de-stressor in flight.”Credit
Tim Mapes speaking at an event.
It appears Delta is making big steps toward the satisfaction of their passengers. With this revolution in the inflight entertainment industry, will we begin to see the previously mentioned features in other airlines? Was this a good move by Delta?