Just on this note;
From the top of my head, I can’t recall any time where someone in the team have been offended. So I don’t think it’s something you need to worry about. As long as feedback are expressed in constructive manner, we’re more than happy to receive it.
And when it comes to the Support category in general, it’s important to have this in mind:
And if you do see a reply from someone who you don’t think is appropriate, do flag it.
I generally do my rounds numerous times a day and delete replies that are rude, off-topic and all that jazz but sometimes miss things for sure.