Crashed on Note10+

Hi there.
Last week the app is crashing a lot. It freezes not only the graphics but sound as well. Then my phone shuts down and restarts it self.

Tried to clear everything and also reinstalling the app.

Using a Note10+

Nick

3 Likes

Sorry, just realized that the note10 is an android…
Here are some general Android tips for you


"General Android tips:

  • Make sure you have Android Battery Saver disabled. Having this enabled can cause a lot of degradation in terms of both storage, performance and network.
  • Newer Android devices may work fine with Anti-Aliasing on. Turning this off can help performance for older/less powerful Android models.
  • Some devices (ie Samsung) may have a Game Tuner app to enhance the performance of games. While some users have not seen an issue there is a number who have. It is best to run IF by itself instead of through a game tuner."

Here are just some general tips:

"General tips regardless of device:

  • Turn Limit Frame Rate ON (box should be ticked) if you notice that your device tends to heat up or if you are experiencing lag. A device that heats up too much is more likely to suffer performance degradation which could lead to lag and app crashes.
  • Infinite Flight doesn’t take up a specific amount of storage, it can change depending on the area you’re flying in etc. We therefore recommend that you always have at least 1GB of storage available on your device.
  • Before longer flights, it is advised to reboot your device and close any apps running in the background to enhance your experience.
  • It is possible to fly and charge the device at the same time. The key to this is to use less power than being charged. One way to accomplish this is lower your screen brightness and ensure Infinite Flight’s low power mode is enabled.
  • Disable active ad or message blocking apps
  • Don’t modify, “Root”, or “Jailbreak” your device
  • Use a strong WiFi network within a relatively close proximity to your device
  • Lower Infinite Flight graphics and performance settings
    1. Lower the Rendering Resolution setting.
    2. Disable Anti-Aliasing.
    3. Lower the Rendering Quality setting.
    4. Lower the Texture Quality setting.
    5. Lower Airplane count.

At any point if you’re experiencing decreased performance, “Limit frame rate” should always be ticked. This setting can have a great negative impact on performance unless your device is considered high performance."


These tips and more FAQ can be found in top pinned topics in #support

Use “low power mode”, if you are doing long flights (or not) I recommend to use low graphics, Remember: to use low power mode, go to settings and in the graphics settings select low power mode, the low power mode works with heading, speed and altitude activated (of course works with NAV).
If you have any questions don’t wait and ask me!

Thanks for all the tips. But I do have to say… the Samsung flagship should downgrade the graphics? And it just happens one time, after it crashed and rebooted I dont have a problem anymore.

It also crashes after a 10min flight…

1 Like

Hello!

It’s a known issue that arose when Samsung upgraded their devices to Android 10. We’re not sure what it’s about at this point but we’re working on it.

4 Likes

I have the exact same as you, buddy.
I use the Samsung S10

1 Like

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.