Hey IF team I have a iPhone 7 Plus and on t mobile and for some reason I can’t connect to fly I always start with a yellow icon and then it shoots straight to red. I uninstalled the app and installed it again. I contacted my carrier to have the ports unlocked I don’t know what else to do it only works on wifi. Any support or comments I would appreciate.
What is your cellular network’s speed/ping?
33ms ping 8.00 download and 11 upload
Did you have port 10100 open? I have T-Mobile and had this problem about 2 years ago.
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I’ll call them and ask them thanks. T mobile has too many restrictions
Yeah, pretty sure this is an on-going issue with T-mobile, maybe @david can help you sort out your problem. :)
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This is a unique issue with T-Mobile. We’ve done everything we can, yet somehow the carriers services still have problems with connectivity for some of their customers. Use wifi, that’s the recommended connection means.
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Thank you for all your help. Any other cellular port that needs to be open but 10100?
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I contacted t mobile support they opened a ticket to see what they can do. Thank you all for the comments
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