Connection issue

Philippe_Gilbert · October 14, 2018, 2:09pm

Hey there IFC,
I am about to start a flight and IF won’t connect. I am using my iPad.

Dylan_M · October 14, 2018, 2:10pm

Could you send a screenshot?

Make sure your connection is good
Uninstall and Reinstall IF
Reset Router

Othman_Asli · October 14, 2018, 2:11pm

what connection do you use WiFi or mobile data

IanD · October 14, 2018, 2:12pm

Do you have a clear internet connection? Not sure if this is on my end or not by Infinite Flight seems to not connecct very well with cell service and does way better with WiFi.

Chris_S · October 14, 2018, 2:26pm

We have also seen where cleaning the scenery cache can help with some connection issues. Give it a try.

J2S · October 14, 2018, 2:51pm

Use the following

Turn off and leave for 5 mins after that turn your WIFI router on
Restart your device then Then IF
Go to settings->General->CLEAR SCENERY CACHE

system · October 17, 2018, 2:51pm

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