Charged twice for game

Support
1

Hi All

I’ve been charged twice for the game in one month.

Anybody know who to contact?

Regards

Paul

2

Purchases are managed by the app and play stores. See below ;)

Each store has their own policy regarding how refunds for an app, subscriptions, or in-app purchases are handled. Please see the list below to find your app store:

AMAZON

Visit the Amazon App website where the purchase was made, then locate and select “Contact Us” to make any refund request.

APPLE

iTunes policy is that all app sales are final. We are not able to provide refunds, but you may be able to receive a refund by emailing iTunes customer service making your request.

ANDROID

The GooglePlayStore offers a two hour grace period to request a full refund for any purchase. Following the two hour grace period all refunds need to be requested with the developer by providing a complete copy of the receipt which shows the purchase ID beginning with “GPA” along with a reason for the requested refund. Refunds are not guaranteed and will be reviewed on a case by case.

I appreciate you allowing me to assist you today.

3

Hi Chris

Thanks very much for the information

Regards

Paul

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