Can't Sign In. (No Active Pro)

I can’t sign in to my IF account. I have no sub. Help me! Used to have pro

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Does it say error on the price boxes?

No it says. “Tap Here To Log in” Then it says I have to pay to log in…

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Have you recently uninstalled the app? Also does this box appear?

image

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Yes I have deleted in once accidently.

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I have had it happen to me before when I didn’t have an active subscription and I had to pay to sign in. Once you pay for it you will be automatically signed in.

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Well, can I somehow sign in without paying?
@MishaCamp
@schyllberg
@DeerCrusher

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No you cannot.

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Well that sucks

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Well it’s not the end of the world as you can still use IF normally without being signed in.

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There is no need to tag moderators if you are getting assistance from another user :)

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Hello.
This would usually be the case if your account is not linked to either a Facebook or Google profile.
If you’re on Android, this will happen as they don’t provide us with previous subscription purchases when the app checks.

@schyllberg I’m not on android, I’m on apple

And the same Apple-ID as you were when initially purchasing the sub?
What do you see when tapping “Fly online!”? It doesn’t show a picture similar to what @Qantas094 displayed?

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No, It shows like, “To Continue Signing in pay for this sub or something”

Do you remember your last known callsign + display name?

Sorry for the late reply.
Callsign. Air FRance 1447
Name: Matt Pats Aviation
@schyllberg

Okay, yep that’s unlinked. Hence you can’t sign in as you haven’t linked it with Facebook or Google.

Reinstalling & tapping “Fly online!” directly after reinstall should bring it up though…

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