I can’t sign in to my IF account. I have no sub. Help me! Used to have pro
Does it say error on the price boxes?
No it says. “Tap Here To Log in” Then it says I have to pay to log in…
Have you recently uninstalled the app? Also does this box appear?
Yes I have deleted in once accidently.
I have had it happen to me before when I didn’t have an active subscription and I had to pay to sign in. Once you pay for it you will be automatically signed in.
No you cannot.
Well that sucks
Well it’s not the end of the world as you can still use IF normally without being signed in.
There is no need to tag moderators if you are getting assistance from another user :)
This would usually be the case if your account is not linked to either a Facebook or Google profile.
If you’re on Android, this will happen as they don’t provide us with previous subscription purchases when the app checks.
@schyllberg I’m not on android, I’m on apple
And the same Apple-ID as you were when initially purchasing the sub?
What do you see when tapping “Fly online!”? It doesn’t show a picture similar to what @Qantas094 displayed?
No, It shows like, “To Continue Signing in pay for this sub or something”
Do you remember your last known callsign + display name?
Sorry for the late reply.
Callsign. Air FRance 1447
Name: Matt Pats Aviation
Okay, yep that’s unlinked. Hence you can’t sign in as you haven’t linked it with Facebook or Google.
Reinstalling & tapping “Fly online!” directly after reinstall should bring it up though…
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