After a series of posts in other threads have not resolved this for me, here is my own thread.
I’ve been unable to purchase a subscription through the website. I currently have an active subscription but this shouldn’t be an issue as I understand it.
This is a screen shot of the error after seeing the green tick on Stripe payment page.
I have received the same error even after trying the following parameters:
- iOS and Windows 10
- Safari (page loads on iOS), Chrome (page does not load on iOS), chrome and IE on windows 10 (page loads)
- Visa and MasterCard (both cards are known to work for both online and offline transactions)
- Turned off all Adblock and pop up blockers
I’m based in Singapore so Stripe should work (as evidenced by the green tick I see and the subsequent redirect to the IF profile page as you see above).
Please advise. I would really love to take advantage of the early purchase of Live+.