Can't log in

<When I go to account settings, it says “unlinked” next to the Infinite flight account. I click
on it and it brings up a window that says asks me to authorize application access. I click to authorise and it returns me to the app but nothing has changed, I’m still not logged in.>

Device: Samsung Galaxy A21S
Operating system: Android

Hello!

Looks like you linked to a blank account earlier.
That’s now been deleted to give it another go :)

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I tried again to log in but nothing has changed.

You need to link it first. You can’t login unless you have it linked.

How should I link it? Is it via the app itself or online?

Have a look here:

Sorry to be a pain, I’m not sure what I’m doing wrong. I followed Step 1 and 2 (tapping on community forum account then allowing information to be shared) but then the pop up window to log in to the account doesn’t appear, it just returns me to the game.

Now you’ve linked it to a blank account?
Not where your subscription is.

Can you share the identifier and the callsign you have on the subscription account?

2208C341 but I havent made a call sign. When you say a blank account what do you mean and how do I stop connecting to that?

From the same view you’re seeing “2208C341”, is where you should connect.
Not sure if you’re switching accounts or doing something else?



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Hope you can view the pictures. Sorry if I’ve not being clear about what I’m trying to do. I downloaded Infinite Flight and bought the pro version in the hope that I could become and ATC. Then I realised to do that I need to have a forums account linked to an email to apply to become one, so I clicked link to the forums account on the infinite flight app, it opens the window, I allow it to access whatever it wants to access and it returns me to the game but I’m still not linked to the account. Hope that is a better explanation.

I linked it for you manually now :)

Thank you so much for the help, it’s connected.

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