I am having trouble issues Logging in to my account using WIFI connection at home, in the flight sim, but if ill be using my CELLULAR DATA, there’s no problem at all, I can FLY, i had this problem since July 9, 2017. If I will check my account at infinite flight website it says that im not subscribed but I subscribed last April 11, 2017 for a LIVE + 1 yr. My details & Screenshots below:
If you can connect while on a cellular network, but not while on WiFi, the issue is the connection. That’s the variable. Restart your router, or at least ensure you have a connection to the Internet via WiFi.
Have you tried connecting to anything else while on WiFi that isn’t cached?
Connection to IF would be based on whether you’re able to communicate with the server. The method of communication shouldn’t matter.
I had this issue when Live was first introduced. My wifi router settings had maximum firewall protection so it was limiting the connection to IF servers. When I reduced the settings, Live worked perfectly.
It depends very much on your router. You have to check the instructions manual for your specific router to determine how to lower your firewall settings.
You should probably shut down your device for a few minutes and reload it or you could do what @schyllberg said and have a factory reset. If possible while doing the factory reset, make sure it does not erase any important data you want to keep. Oh. And also check your wifi and internet.