Can't fly in IF + samsung

Hi All,

Need help.was a daily flyer before global, and now hardly can fly even after having pro. 😑

Check the ss attached![

Screenshot_20180310-125337~01|690x312](upload://rEHMHfmBHtDR4xjgXNZviTncBGl.png)

The SS doesn’t appear to be showing up.

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Do you get the messeage in the middel of the flight or on the ground ?
You can try Automatic low power more for the flight.
turn down your settings.
I would say try this :?

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I know you said it’s a Samsung, but which device?

Thanks for your reply. This was in flight. Hardly 3mins frm t/o

Am running on all low settings. If I lower the phone performance, IF lags

Sorry my bad, it’s S7. Exynos version

Was the phone plugged in while you were flying and if so, how long had it been plugged? @ishan_majmudar

It was plugged in. I plugged it when I started flying.

Try it without pluggin and just plug it in when its in automatic low power. (Dont touch the screen and will go in the mode after around 2 minutes) Good for long haul and stuff like this :D
Then i think it shouldnt overheat!

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Thanks for the tip @Teddybrooo will try that

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So the Exynos S7 uses a newer quick charge feature. When the phone is used while it is plugged in, it can cause the phone to become significantly warmer than if not being used. I’m not sure if this is what is causing your issue but a lot of S7 users complain that this is a common problem while trying to use their phones while charging.

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Thanks @cfvfd104 I will be upgrading to s9+ soon and hopefully they have bettered the heat management.

Even when not charging, phone heats up, not letting me do long haul. I end up doing legs

Does it Really overheat in low power mode :o?

Yes, in like 20mins can’t fly long routes

That is really strange. Before I bought the S8, I had the S5 and that didn’t happen. Is there any other app(s) running in the background?

Does this happen in other apps. if it does this very well could be a hardware issue with the device and its inside components that help cool the phone down.

If it does not happen in other apps it could be other apps in the background as stated above

Nope I ensure that I close all the apps and o ly run IF and If assistant

Try out these solutions:
Solution 1: Don’t Use The Phone When It Is Charging
Are you so addicted to your phone that it is difficult to stop using it even when it is charging? This could be one of the reasons why your phone may end up overheating. Try to avoid using your phone while it is charging so that your phone can charge quickly and it does not get overheated during the process.

Solution 2: Remove The Cover/Case
If you are accustomed to using your Galaxy S7 with a phone cover or a phone case then try using it without the case. Check if the problem persists. If the phone does not overheat any longer then you know the case was the problem.

Solution 3: Toggle Fast Cable Charging
You will find fast cable charging by going into the Settings menu of your phone and then look for Battery. Tap on it and it should be under the Battery settings. Look for fast cable charging and switch it Off. Wait for five seconds and switch it On. If you are using Fast Wireless Charging then toggle it too.

Solution 4: Soft Reset Your Samsung Galaxy S7
A soft reset does not affect the data on your phone, but it gives your phone the chance to close all applications running in the background and also to free up memory. By doing this your phone works much smoother and the overheating issue should be fixed. Check if your phone works normally now.

Solution 5: Optimize Battery Settings
There is a possibility that a particular app is a reason behind the overheating problem. You can optimize your battery settings so that apps do not leech your phone’s battery. This can be done by going into the Settings menu of your Galaxy S7, and then tapping on Battery. Now tap on Battery Usage and then tap on More. Find Optimize Battery Usage and tap on it. You will get the list of apps on your phone. Tap on All Apps and make sure that it is switched On for all the apps on your phone. This will make sure that your apps do not use a lot of battery. Since quick battery exhaustion is one of the primary reasons for heating, you will be able to solve the problem with it.

Solution 6: Software Update
When was the last time you updated your phone’s software? Is there a possibility that you missed a software update? Whenever you avoid an update, your phone misses out on the potential fixes for many bugs and issues. Problems arising from the software are fixed with the help of updates. Check for recent updates by going into the Settings menu of your phone and then tapping on Software Update. Tap on Check for Updates and if an update is available then tap on Update Now to update the phone’s software.

If you are not connected to a Wi-Fi network you will get a message to that effect, you can choose to go ahead with the download without a Wi-Fi, and this will use your phone’s data pack. Also, make sure that your phone has at least 50 percent battery. If this is not the case then update your phone while it is charging.

Solution 7: Check Third Party Apps
If a third party app is causing the problem then you must consider updating the app or uninstalling it. If you want to find out whether a third party app is causing the problem or not, then check by restarting your phone in Safe Mode. To do so, hold down the Power button of your phone, and then tap and hold the Power Off button until the time you see the option Reboot to Safe Mode. Tap on it and then restart your phone. Once the reboot is completed, check if your phone works properly. If you find no problems while using the phone in Safe Mode then a third party app can be causing the overheating issue. You can either uninstall each app one at a time to figure out which one was causing the problem, or you can factory reset your phone which will wipe the entire data from your phone including the apps you have installed. It will bring your phone to its initial stage when you took it out of the box.

If you consider factory resetting your phone, then make sure you backup all important data from your phone or else you end up losing all of it. Once the data is backed up follow these steps to reset your phone:

Go to the Settings menu of your phone
Tap on Personal and look for Backup and Reset
In the Backup and Reset menu, look for Factory Data Reset
Tap on Reset Device
Enter the password or the PIN for your device and tap on Delete All
It will wipe all your data and your phone will reset to factory settings. Try using the phone to check if the problem is solved. If your phone works without problems then restore the data on your phone and you can use it as usual.

If this does not work either, contact the store in which you have bought the device, or contact your carrier. If your phone is under warranty there is a possibility that it will be replaced with a new one.

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Have read most replies. I use Samsung S7. No issues. Yes it does get hot but is not a problem. For long hauls switch to low plane count one low graphics. lower screen brightness as well as all power saving modes as previously described . I normally do this at cruise altitude unroll just before decent ( unless I am flying over some scenic routes) and not asleep. Hope everyone’s advice has helped

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