Can't download planes

I have been playing this game for years. At one time, I wanted to play with game in my computer powered by Remix OS. After I downloaded the game, it would eventually went to its main menu. Then, I signed in with my account and still, worked flawlessly. But when it comes to aircraft download, I can download some planes but some I can’t download (in my case it’s a Boeing 787-9 and Lockheed C130H) when these aircrafts are downloaded it will go through downloading sounds and after that, it will stuck at 0% and it won’t move. Also, the first aircraft image for these aircraft won’t also load (in this game the first aircraft image in the Boeing 787-9 is Air Canada, only this aircraft image won’t download but other liveries can). I just wondering what’s the cause of the problem? Thanks.

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Thank you for contacting support! So that we may better assist you, please provide more information by answering all of the questions below:

  • Can you please provide some more details surrounding the issue you have mentioned?
  • Which device and operating system are you using?
  • If you have received any error message, please provide the exact details of the error.
  • Where did you originally download Infinite Flight from?
  • Is your device modified in any way?

I appreciate the information so I can more accurately solve your issue.

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Thanks for replying. Here is my answer regarding to your questions.

  1. I downloaded these aircrafts but stuck at 0% with no error message shown at all.
  2. I’m an Android user using Remix OS.
  3. No error message popped up, just stuck at 0% forever.
  4. I downloaded the game officially from the google play store with some in app purchases such as some aircrafts and Live+ (Infinite Flight Pro).
  5. No I don’t modify my device at all.
    Anyway here is the screenshot of what happened right now :


We do not have a version available for PC. Please properly download the app on your App Store or Google PlayStore for further assistance. This is not supported and we are unable to assist further.