Canot connect on Ipad

Hello, just purchased a subscription on my phone and want to access IF on my ipad; however I am unable to connect. Iam prompted to ‘authorize application access’ and when i click Authourize I am unable to access my subscription. I but the subscription as a gift for my son, but its not working on ipad. I feel like i’ve wasted money on the subscription. Please help.

Are you signed in on the phone and the iPad with the same Apple ID?

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try linking your IFC account to your subscription account, then logging in on your iPad with your IFC account (all in account tab)

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If none of these options these guys above work. Contact IF support

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Hello Harp_Magon,

I’m sorry to hear about the trouble you’re facing with accessing Infinite Flight on your iPad after purchasing a subscription. It sounds like there might be an issue with authorizing application access.

Firstly, make sure that you’re using the same Apple ID on both your iPhone (where you purchased the subscription) and your iPad. If you are, try these steps:

As some members have said:

  1. On your iPhone, go to Settings > [Your Name] > Subscriptions, and ensure that the Infinite Flight subscription is active and not expired.
  2. On your iPad, open the Infinite Flight app and go to the subscription page. You should see an option to “Restore Purchases.” Tap on that, and it should prompt you to log in with the same Apple ID used for the subscription purchase.
  3. After logging in, your subscription should be restored on your iPad, allowing you to access all features.

Please make sure to try this below:

As @Dale_Green stated, If you’re still encountering issues after following these steps, I recommend reaching out to Infinite Flight support directly via email at support@infiniteflight.com. They’ll be able to assist you further and ensure that you can enjoy your subscription without any hassle.

Hope this helps, and let me know if you have any further questions!

Best regards,
@juja

Thanks everyone for your sugestions. Signing out of and back into my Apple ID did the trick!

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