When I click login it pulls up some random username and call sign that I’ve never seen and then when I click login with gmail it says account not found
Hmm, that weird.
Try clearing the data.
Go to Device Setting > App > Infinite Flight > Clear Data/Cache.
Okay, try uninstalling and reinstalling.
Yeah that was the first thing I did.
What device are you on?
To add to what @tyleraviator99 said, these details would be helpful;
- Device Make & Model
- Current Version of iOS/Android
- Free Space on your device
2018 iPad Pro. It’s running the latest version of iOS 12.1.1. And I have 240gb of free space.
Hello.
Do you have an active account since before? Have you previously purchased a subscription?
No, I created an account so that I could get a subscription but I can’t get logged in through the app.
An account isn’t created until you purchase a subscription. But based on your first screenshot, it’s already done that. That’s why you’re seeing “User-28495”. So, tap “Continue” on that screen and purchase a subscription :)
You can then link your account by tapping the username in the top right corner, followed by “Link account”.
That worked! Thanks so much for the help
1 Like
No worries! Happy holidays!
1 Like